Privacy Policy

Privacy

This privacy policy explains what personal data is and how we use any personal data we collect about you when you use this website.


  1. Information about The Devon School of Hypnotherapy

The Devon School of Hypnotherapy is a registered company under Chris Fleet Limited. Our company number is 07212707. We registered with Companies House on April 6th, 2010.

Registered address in England and Wales; Grosvenor House, 1 New Brixham Road, Brixham, TQ5 8LZ


  1. What is personal data?

Personal data is information relating to an identified or identifiable natural person, such as name, age, address, date of birth, gender and contact details.

Personal data may contain information that is known as ‘sensitive’ data. This may be information relating to an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to or sexual orientation. Data relating to criminal convictions and offences is also considered sensitive data.


  1. What information do we collect about you?

We collect information about you when you sign up via a client registration form, enter your details into our contact forms through our website(s), social media pages, complete surveys, enter competitions, and purchase our products or services.

Website usage information is collected using cookies.

Upon signing up for our newsletter, we may email you regarding other products/services related to The Devon Clinic that we think may be of interest to you.

Personal data such as:

  • Name
  • Date of birth
  • Gender
  • Address
  • Email address
  • Telephone number

You have the right to withdraw consent of any information we hold relating to you at any time.


  1. How will we use the information about you?

We collect information about you for health and safety, your treatment record and on our in-house diary system.

The information you supply when submitting information request forms is securely transferred internally to process your enquiry.

The Devon Clinic will not share your information for marketing purposes with companies.

We use your information collected from the website to improve your repeat visits to our website (please see section 8, Cookies).


  1. Marketing

We would like to send you further information about our own products and services. If you have consented to receive marketing, you may opt-out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please call us on 01803 500300 or email chris@devonclinic.co.uk.


  1. Data retention

We will retain your personal data at the end of any contractual agreement for a period of seven years before destroying it.

Paper information will be shredded, and all digital data removed from hard drives.

In the event of you making a complaint, we will retain the data for a period of seven years.

Where you or law enforcement agencies inform us about any active investigation or potential criminal prosecution, we will comply with legal requirements when retaining this data.


  1. Your rights

These rights are known as Individual Rights under the Data Protection Act 2018. The following list details these rights:

  • The right to be informed about the personal data being processed;
  • The right of access to your personal data;
  • The right to object to the processing of your personal data;
  • The right to restrict the processing of your personal data;
  • The right to rectification of your personal data;
  • The right to the erasure of your personal data;
  • The right to data portability(to receive an electronic copy of your personal data);
  • Rights relating to automated decision making including profiling.

The retaining of data is necessary where required for contractual, legal or regulatory purposes.


  1. Access to your information and correction

If you would like a copy of some or all of your personal information, please email chris@devonclinic.co.uk or write to us at the following address: The Devon School of Hypnotherapy 30 Hyde Road, Paignton, Devon TQ4 5BY.

As mandated by law, we will not charge a fee to process these requests; however, if your request is repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


  1. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information, e.g. how long visitors stay on our website. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information, visit www.google.com/policies/technologies/cookies.

You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


  1. Other websites

Our website contains links to other linked websites. This privacy policy only applies to The Devon School of Hypnotherapy’s website, so when you link to other websites, you should read their own privacy policies.


  1. Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated on 21st August 2021.


  1. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  1. 01803 500300
  2. chris@devonclinic.co.uk

  3. Complaints

If you are dissatisfied with any aspect of the way in which we process your personal data, please contact us using the details above.  You also have the right to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO).  The ICO may be contacted via its website, which is https://ico.org.uk/concerns/, by live chat or by calling their helpline on 0303 123 1113.       

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